Congreve Recruitment Limited Registered in England N0 9393778     

Registered Office 47 Broadhurst Drive Ashford Kent TN24 9RQ

VAT No. 205 6663 15  ICO ZA096545

DUNS Number : 22-059-6165

www.congreverecruitment.co.uk

Updated 10 October 2017

Link to BCS, The Chartered Organisation for IT
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Business Analysis

The methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes, the information used and the data on which the information is based. The definition of requirements for improving processes and systems, reducing their costs, enhancing their sustainability, and the quantification of potential business benefits. The collaborative creation and iteration of viable specifications and acceptance criteria in preparation for the deployment of information and communication systems.

Junior Roles


Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration. Works iteratively with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests.

Senior roles


Takes full responsibility for business analysis within a significant segment of an organisation where the advice given and decisions made will have a measurable impact on the profitability or effectiveness of the organisation. Establishes the contribution that technology can make to business objectives, defining strategies, validating and justifying business needs, conducting feasibility studies, producing high-level and detailed business models, preparing business cases, overseeing development and implementation of solutions, taking into account the implications of change on the organisation and all stakeholders. Guides senior management towards accepting change brought about through process and organisational change.

What does a Business Analyst do?

For more guidance on roles in IT see Skills Framework for the Information Age at  www.sfia-online.org